Abstract
Although digital technology has rapidly changed the way professionals in the construction sector render services to their clients, the factors architectural firms must consider to ensure a successful e-Business technologies adoption in their professional practice are not very clear. This research investigated the critical success factors (CSFs) for e-Business technologies adoption in architectural practice in Nigeria. A questionnaire survey involving 243 architectural firms was conducted and the data from196 firms that have adopted e-Business technologies were analysed using descriptive statistics, Spearman’s ranked correlation tests, relative importance index and principal components analysis. Significant relationships were found between the duration of use of e-Business technologies and the firms’ age, staff strength, number and location of offices, while the top three CSFs for e-Business technologies adoption were availability and access to reliable, affordable and fast Internet services; availability of skilled manpower and knowledge of the benefits of e-Business technologies adoption. In addition, the underlying dimensions of the CSFs were found to be human, technology, management and environment-related. The study is instructive in highlighting the factors architectural practices should give priority attention to for a successful e-Business technologies adoption in improving professional service delivery efficiency and gain competitive advantage.
Eziyi Offia Ibem